IOP Publishing Limited (‘IOPP’ or ‘we’ or ‘us’ or ‘our’) publishes a range of journals, ebooks, magazines, conference proceedings and websites for the scientific community (the “content”).
To support the publication of the content, we may gather and process your personal information. We will do this in accordance with this Privacy Notice (‘notice’) and in compliance with the relevant data protection regulations and laws. This notice provides you with information regarding your rights and our obligations and explains how, why and when we process your personal information. References in this notice, to “website” or “websites” are to the specific IOPP website which links to this notice.
IOPP’s registered office is at Temple Circus, Temple Way, Bristol BS1 6HG and we are a registered company in England and Wales under company number 00467514. We are registered on the Information Commissioner’s Office Register, registration number Z6045891, and act as the data controller.
We are committed to ensuring the security and protection of the personal information we process. We will make every reasonable effort to protect your privacy by adopting a high level of website security and adhering to company policies on how we store and use personal information.
This notice relates to our use of the personal information we collect from you, or that you provide to us, via the online services we make available to you, by phone, email, in letters and other correspondence and in person. It has been created to help you understand our views and practices regarding your personal information.
We recommend that you read this notice prior to using our websites, product and services. If we change this notice we will post the changes on this page, and may place notices on other pages of the website, so that you will be aware of the personal information we collect and how we will use it. If you use this website or our products and services, or access our content on this website, after any such change has been made, you will be deemed to have read and accepted the change.
The personal information we collect about you, or that you provide to us, will be dependent on your relationship with us, the services we provide to you, the way in which you choose to interact with us and your level of engagement with us.
You may give us personal information when you fill in forms on our websites or when you correspond with us by phone, email, in writing or otherwise. The types of personal information we may collect about you include but are not limited to:
When you visit our websites, we may collect the following information automatically:
When you open an email sent by us, we may collect the following personal information automatically:
From time to time, and as permitted by applicable law(s), we may collect personal information about you from other third-party sources, including publicly available data sources and your employer or university/school. This personal information may be used to update and enhance any existing personal information that we currently hold.
Depending on your relationship with us, we may process your personal information in the following ways:
We will process your personal information for the purposes identified above on the following bases:
Marketing by Post: Occasionally we will send you marketing information by post where we have decided that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.
Marketing by Email: Where you have consented to us sending you email updates about our content including, but not limited to, our online content, industry news and updates, events and webinars, competitions and surveys, you are free to withdraw this consent at any time. If you have provided information about your interest areas, or have purchased or used our products and/or services, we may use this information to tailor the content of our emails to you. We will not send you marketing emails if you have opted out of receiving them. Any marketing emails we send you will include an unsubscribe link at the end of the email.
If you would like to stop receiving marketing emails from us, you can let us know by:
Our emails may contain a “web beacon pixel” to tell us whether they have been opened and to verify any clicks through to links or advertisements within the email.
We may use this information for purposes including determining how to improve our communications to users, which of our emails are more interesting to users and to query whether users who do not open our emails wish to continue receiving them.
The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you can read the email in plain text view or with images disabled.
From time-to-time this website may request information from users via surveys or contests. Participation is completely voluntary and the user therefore has a choice whether or not to disclose any information requested.
Information requested may include contact information (such as name and delivery address) and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used for the purposes of monitoring or improving the functionality of this website.
We may retain certain records for other legitimate reasons (including after your relationship with us has ended), for example to maintain records of articles published in our content, to resolve any potential disputes and to comply with reporting and retention obligations.
We will never sell, trade or rent your personal information to others. However, we may share your personal information with selected third-parties. We require that our third-party service providers only use your personal information as necessary to provide the requested services. It is likely that the identity and categories of the third-party service providers with whom we share your personal information will change during the life of your relationship with us. Depending on that relationship, and your use of our websites, it is anticipated that your personal information will be disclosed to the following categories of third-party service providers who perform functions on our behalf. As examples:
This website may contain links to third party websites and services. Please be aware that IOPP is not responsible for the privacy practices of any third parties. We encourage our users to read the privacy statements of these third party websites and services. This notice applies solely to information collected by this website.
By providing us with your personal information, you acknowledge that it may be transferred to, stored at and processed at a destination inside or outside the European Economic Area by us, our affiliates and/or other third parties. Please do not submit any personal information to us if you do not wish for it to be transferred internationally.
You have the right to access any personal information that we process about you and to request information about: –
If you believe that we hold any incomplete or inaccurate information about you, you have the right to ask us to correct and/or complete it and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. You can inform us of updates or corrections required to your personal information using personalisation options of the website (where applicable) or by sending an email to firstname.lastname@example.org.
This website may place small text files, called cookies, on your computer to distinguish you from other users of this website. These cookies monitor how you use this website so that IOPP can make improvements, and are also used to give you the best user experience (for example by remembering your login details so that you do not have to enter them each time). Some cookies may also be placed by third parties, for example Facebook and Google, if you use their services via this website, to monitor how you use their services and to target relevant advertising to you when you visit other websites on which they advertise.
In most cases, cookies do not contain personally identifiable information.
This website may use the following types of cookies:
You can find out more information about the individual cookies actually used on this website by viewing the IOPP Cookie Directory.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. You should note that deleting certain cookies may prevent you from accessing certain parts of this website and/or may affect your user experience.
To opt out of being tracked by Google Analytics across all websites, and not just this website, visit: tools.google.com/dlpage/gaoptout.
We will process your personal information in accordance with this notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal information, or are unsatisfied with how we have handled your personal information, you have the right to lodge a complaint with the supervisory authority, the Information Commissioner’s Office.
IOP Publishing Ltd
Temple Circus, Temple Way, Bristol BS1 6HG
Telephone: +44 (0)117 929 7481
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113 or +44 1625 545 700 from outside the UK