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Customer Services

  • Please send all enquiries to the following e-mail address: customerservices@iop.org

Managing Director

Steve Hall


Publishing Director

Antonia Seymour


Commercial Director

Olaf Ernst


IT Director

Bridget Pairaudeau


Finance Director

Oliver Callaghan


Senior Press Officer

Simon Davies


Head of Publishing Operations Publishing

Marc Gillett

Contact Marc with questions about journal submission and article reviewing.


Associate Director, Publishing

Joe McEntee

Contact Joe for further information on our journalism programme, including Physics World


Associate Director, Publishing

Tim Smith

Contact Tim with questions about IOPP’s subject coverage, or to submit suggestions about new journal launches


Associate Director

Daniel Keirs

Contact Daniel for further information on IOPP’s Open Access and Conference Proceeding programmes.


Senior Commissioning Manager

John Navas

Contact John if you have a new idea for a book


Head of Production

Liz Martin

Contact Liz with questions about the production process for journal, books and conference proceedings.


Associate Director, Journals

Elaine Tham

Contact Elaine if you are a Society interested in working with IOPP in the co-publishing of your journal(s) and/or books


Vice President Sales & Marketing APAC

Rick Liu


Library Marketing Manager, APAC

Amy Jin


Academic Sales Japan

Masaaki Osanai


Academic Sales Australia and New Zealand, Corporate Sales APAC

Neil Byrne


Academic Sales China

Tao Xu


Academic Sales South China

Peng Guo


Head of Business Development & Sales EMEA

Brett Rubenstein


Head of Marketing & B2B

Jo Allen


Group Sales Manager

Patrick Doogue


Academic, government and corporate sales Austria, Germany and Switzerland

Ian Sutton


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Lukas Piasecki


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Rhys Freshwater


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Helen Ellis


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Davide Fiore


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Francesca Brazzorotto


Regional Sales Director, South Asia

Prabu Desikan


Academic, government and corporate sales Bangladesh, India, Pakistan and Sri Lanka

Arti Manoja


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Steve Moss


Vice President, Marketing

Sharice Collins


Corporate and Government Sales

Mark Sauter


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Greg Schraft


Academic Sales, Midwestern, Western and Southern USA

Max Brigman


Academic Sales, Northern and Northeastern USA

Kevin Batt


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Melanie Faithful


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Karla Olivera Medel


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Natasha Diez


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Ed Jost


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Chris Thomas


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Tom Houlden


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Curtis Zimmermann


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Katrina Davis


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Matt Persson


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Natasha Clarke


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Sarah Andrieu


Subject specialist: Medical Physics

Paul Rucci


Customer Services Manager, Electronic Services Support

Matthew Keen


Customer Service Representative

Matthew Bennett


Customer Service Representative

Emily Hurley


Customer Service Representative

Oliver Lucas


Customer Service Representative

Sarah Plenty


Customer Services Manager, Journals Circulation and Fulfilment

Anne Callaghan


Subscription Administrator, Journals

Dawne Goodwin


Subscription Administrator, Journals

Robert Tovey


Customer Service Representative for North, Central and South America

Cole Charron

Cash Adminstrator

Marie Avery